FACIAL FAQ'S

What sets our facial a part?

FACIAL FAQ'S

What sets our facial a part?

This is my very 1st facial, what should I expect?

Lady Ashley is delighted to welcome new clients for their first facial experience. She believes that a facial should be a delightful and calming journey toward achieving your skincare objectives.

We can’t wait to meet you, and we’ll give you a warm welcome when you arrive. (And we have easy driveway parking available!) Lady Ashley will do a thorough consultation to go over your skincare history, making sure we are on the same page for your skincare goals. There is never judgment toward any of your skincare choices.

Lady Ashley does her very best to prepare you with all the information and put you at ease. Whether this is your first facial or our first time working together, she is very considerate of your skin. The three of us pride ourselves on building the trust of each and every client.

How much is your facial?

Lady Ashley strives to provide a straightforward and relaxing experience, allowing you to fully unwind and enjoy every moment! The 75-minute facial is priced at $120, with no additional charges or upselling of services. Each facial is customized to address your unique skin condition and skincare objectives. If your skin requires a specific treatment or device, it will be seamlessly incorporated into your session at no extra cost.

Why steam free? 

All the products Lady Ashley uses are self-activating, eliminating the need for steam activation. The traditional method of steam activation is outdated, as steaming can potentially lead to skin inflammation, which we aim to avoid. The steam-free facial offers enhanced anti-aging benefits and promotes glowing skin without the use of heat. Rest assured, extractions are easily manageable without steam.

Do you sell skincare product?

Hale & Hush – formulated for sensitive and sensitized skin.

Skin Script – a botanically based line.

Both lines are cruelty-free and do not test on animals, which, as dog lovers, we truly appreciate! Additionally, both lines offer vegan and/or gluten-free options. If you have any questions about these products, feel free to reach out to Lady Ashley. There is never any pressure to purchase these products; they are available for your convenience because Lady Ashley believes in their high-quality ingredients and their ability to enhance your skin. She is always happy to recommend other products that you are more comfortable with.

Do you work on teenagers?

Certainly! We provide a modified version of our standard facial:

This 45-minute facial is priced at $72, as we recognize that teenagers may not have the patience to lie still for the full 75 minutes!

Should men shave before a facial?

You're not required to shave. If you arrive with a beard or stubble, that's perfectly fine. However, if you opt to shave, we recommend doing so 6-8 hours before your facial.

Can I work out after a facial?

We recommend avoiding working out after your facial. We puts effort into cleansing and caring for your skin, and exercising immediately afterward could remove the layers of products just applied. It's also advisable to refrain from activities that heat up your body for the remainder of the day.

Do I need to put on sunscreen after my facial?

No, every client leaves wearing SPF 30 if the sun is still up..

Do you have a cancellation policy?

Yes, we enforce a 24-hour cancellation policy. Rebooking an appointment on short notice is challenging, so we kindly request that you respect our time. If you cancel within 24 hours of your appointment, a $50 fee will be charged. Thank you for your understanding.

Can I get a facial if I have sensitive skin?

Yes, there are facials designed for sensitive skin that use gentle products and techniques to avoid irritation.

Are there different types of facials for different skin concerns?

Yes, there are facials tailored to specific skin concerns, such as acne, aging, hyperpigmentation, and dehydration.

Can facials help with anti-aging?

Yes, facials can help with anti-aging by promoting collagen production, improving skin texture, and reducing the appearance of fine lines and wrinkles.

Can facials help with acne?

Yes, facials can help manage acne by cleansing the skin, reducing inflammation, and extracting blackheads and whiteheads.

Are there any medical conditions that would prevent me from getting a facial?

Certain skin conditions or medical conditions may require you to avoid or modify facial treatments, so it's important to consult with your dermatologist or esthetician before scheduling a facial.

How often should I get a facial?

The frequency of facials depends on your skin type and concerns. We recommend getting a facial once a month for best results.

Do you offer skincare consultations or recommendations?

Yes, our skincare experts are available to provide personalized consultations and recommend products based on your skin type, concerns, and goals.

What skincare products does your company offer?

Our company offers a wide range of skincare products including cleansers, moisturizers, serums, masks, and more, designed to cater to various skin types and concerns.

Do you offer natural or organic skincare products?

Yes, we offer a range of natural and organic skincare products that are free from synthetic chemicals, parabens, and sulfates.

Are your skincare products tested for safety and efficacy?

Yes, our skincare products undergo rigorous testing to ensure they are safe, effective, and meet our high standards of quality.

Are your skincare products suitable for all ages?

Yes, our skincare products are formulated to be gentle yet effective, making them suitable for all ages and skin types.

What is a skincare routine and why is it important?

A skincare routine is a series of steps involving cleansing, toning, moisturizing, and applying treatments to the skin. It is important because it helps maintain skin health, prevent issues like acne and premature aging, and promote a youthful complexion.

How do I determine my skin type?

You can determine your skin type by observing how your skin feels and looks throughout the day. Common skin types include normal, dry, oily, combination, and sensitive.

What are the essential skincare products everyone should have?

Essential skincare products include a gentle cleanser, moisturizer, sunscreen (SPF 30 or higher), and treatments targeted to your skin concerns, such as acne spot treatment or anti-aging serum.

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How often should I exfoliate my skin?

Exfoliation frequency depends on your skin type. For most skin types, 1-2 times per week is sufficient. However, sensitive skin may only tolerate exfoliation once every 1-2 weeks.

Is it necessary to use different skincare products for day and night?

Yes, it's beneficial to use different products for day and night. Daytime products often include sunscreen and antioxidants to protect the skin from environmental damage, while nighttime products focus on repair and rejuvenation.

Can I skip moisturizer if my skin is oily?

No, even oily skin needs moisturizer. Using a lightweight, oil-free moisturizer can help balance oil production and keep the skin hydrated without clogging pores.

Should I change my skincare routine with the seasons?

Yes, it can be beneficial to adjust your skincare routine with the seasons. For example, you may need a richer moisturizer in the winter and a lighter one in the summer. It's also important to continue using sunscreen year-round.

How can I address specific skincare concerns like acne or aging?

Specific skincare concerns can be addressed with targeted treatments such as salicylic acid for acne or retinol for aging. It's best to consult with a dermatologist or skincare professional for personalized advice.

How long should I wait between applying skincare products?

It's generally recommended to wait 1-2 minutes between applying different skincare products to allow each product to be absorbed properly.

How can I prevent and treat dry skin?

To prevent dry skin, use a gentle cleanser, moisturize regularly, avoid hot showers, and use a humidifier in dry environments. To treat dry skin, use a rich moisturizer and consider adding a hydrating serum or facial oil to your routine.

Can I use natural ingredients in my skincare routine?

Yes, many natural ingredients can be beneficial for the skin, such as aloe vera, coconut oil, honey, and green tea. However, it's important to patch test new ingredients and be aware of any potential allergies or sensitivities.

How can I reduce the appearance of dark spots and hyperpigmentation?

To reduce dark spots and hyperpigmentation, you can use skincare products containing ingredients like vitamin C, niacinamide, hydroquinone, and alpha hydroxy acids. It's also important to use sunscreen daily to prevent further darkening of the skin.

Can I use the same skincare routine if I have acne-prone skin?

If you have acne-prone skin, it's important to use non-comedogenic products that won't clog pores. Look for products labeled "oil-free" or "non-comedogenic" and consider adding acne-fighting ingredients like salicylic acid or benzoyl peroxide to your routine.

How can I protect my skin from pollution?

To protect your skin from pollution, use skincare products containing antioxidants like vitamin C and E, which can help neutralize free radicals caused by pollution. Additionally, cleansing your skin thoroughly at the end of the day can help remove pollutants from the surface of the skin.

How long does it take to see results from a new skincare routine?

The time it takes to see results from a new skincare routine can vary depending on the products used and the individual's skin type. In general, you may start to see improvements in your skin within a few weeks to a few months of consistent use.

How can I prevent and treat acne scars?

To prevent acne scars, avoid picking or popping pimples, and treat acne promptly with acne-fighting products. To treat existing acne scars, consider using products containing ingredients like retinoids, vitamin C, and niacinamide, or consult with a dermatologist for more advanced treatments.

Can I use multiple skincare products from different brands?

Yes, you can use multiple skincare products from different brands as long as they are compatible with your skin and do not cause any irritation or sensitivity. It's important to patch test new products and introduce them gradually into your routine.

Can I use skincare products if I have rosacea?

If you have rosacea, it's important to use gentle skincare products that are specifically formulated for sensitive skin. Avoid products that contain harsh ingredients like alcohol, fragrances, and exfoliating acids, as they can exacerbate rosacea symptoms.

How can I maintain healthy skin in my 30s, 40s, and beyond?

To maintain healthy skin as you age, focus on using skincare products that target your specific skin concerns, such as fine lines, wrinkles, and loss of elasticity. Additionally, continue to protect your skin from the sun by using sunscreen daily and consider incorporating anti-aging ingredients like retinol and peptides into your routine.

Can I use skincare products while pregnant or breastfeeding?

Some skincare ingredients are not recommended during pregnancy or breastfeeding, so it's important to consult with your healthcare provider before using any new products. Generally, products with ingredients like retinoids, salicylic acid, and certain essential oils should be avoided.

How can I address oily skin and control excess oil production?

To address oily skin, use a gentle cleanser to remove excess oil and avoid harsh, drying products that can strip the skin. Look for oil-free moisturizers and products containing ingredients like salicylic acid or niacinamide to help control oil production.

How can I soothe and hydrate dry, flaky skin?

To soothe and hydrate dry, flaky skin, use a gentle cleanser and moisturizer that contains ingredients like hyaluronic acid, glycerin, and ceramides. Avoid hot showers and harsh skincare products that can further dry out the skin.

What should I do if I experience a reaction to a skincare product?

If you experience a reaction to a skincare product, stop using the product immediately and wash your face with a gentle cleanser. Apply a soothing, non-irritating moisturizer and avoid using any other products that may further irritate your skin. If the reaction is severe or persists, consult with a dermatologist.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check our website for more information on international shipping options and rates.

Do you offer samples of your products?

Yes, we offer samples of some of our products so you can try them before committing to a full-sized purchase. Check our website or contact customer service for more information on sample availability.

Do you offer skincare tips or educational resources on your website?

Yes, we provide skincare tips, articles, and educational resources on our website to help you make informed decisions about your skincare routine and products.

Do you offer consultations with skincare experts to help customers find the right products for their skin?

Yes, we offer consultations with skincare experts who can help assess your skin type and concerns and recommend products tailored to your needs.

Do you offer skincare products for men?

Yes, we offer a range of skincare products specifically formulated for men's unique skincare needs.

Can I use your skincare products if I have a specific skin condition, such as eczema or rosacea?

While our products are formulated to be gentle and suitable for most skin types, we recommend consulting with a dermatologist before using our products if you have a specific skin condition.

Can I use your products if I have acne-prone skin?

Yes, many of our products are suitable for acne-prone skin and can help address and manage breakouts.